Welcome to The Digger Hub. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website https://thediggerhub.com/ or interact with our services.
By using our website or registering for any of our programs, you agree to the practices outlined in this Privacy Policy.
1. About The Digger Hub
Founded in Egypt in 2019, The Digger Hub is the region’s first and only edutainment building academy, offering children aged 2 to 13 a unique learning experience that blends fun, creativity, and evidence-based educational practices.
Because our mission involves working closely with children during a crucial developmental stage, we handle all personal information with the highest level of care and responsibility.
If you have any questions about this Privacy Policy, please contact us:
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Email: info@thediggerhub.com
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Phone: 01000098864
2. Information We Collect
We may collect the following categories of information:
2.1. Personal Information Provided Directly
When you register your child for our programs, fill out forms, or contact us, we may collect:
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Parent/guardian name
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Child’s name and age
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Email address
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Phone number
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Payment and billing details (processed securely through third-party gateways)
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Emergency contact information
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Any additional details voluntarily provided
2.2. Automatically Collected Information
When you browse our website, we may automatically collect:
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IP address
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Device type and operating system
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Browser type
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Pages visited and time spent on the website
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Cookies and tracking technologies
2.3. Sensitive Information
We do not request sensitive personal data unless voluntarily provided for safety reasons (e.g., allergy information).
This information is used solely for protecting the child’s wellbeing during activities.
3. How We Use Your Information
We use collected information to:
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Register your child for programs and activities
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Provide customer service and respond to inquiries
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Improve our educational and entertainment experiences
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Process payments securely
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Communicate updates, schedules, and promotional offers
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Enhance website performance and security
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Comply with legal obligations
We always aim to collect only the necessary information required for service delivery and safety.
4. Protection of Children’s Privacy
The Digger Hub is deeply committed to safeguarding children’s information.
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We do not knowingly collect personal information directly from children.
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All information is provided by a parent or legal guardian.
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We never use children’s data for marketing without explicit parental consent.
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We do not share children’s personal information with third parties, except when required for health, safety, or legal compliance.
5. Sharing and Disclosure of Information
We do NOT sell or rent your personal data.
Information may only be shared with:
5.1. Service Providers
Trusted third parties that help us operate our website or process payments. These providers comply with strict confidentiality and data protection standards.
5.2. Legal Compliance
If required by law, such as responding to court orders or regulatory inquiries.
5.3. Safety and Protection
If necessary to protect the health and safety of children, staff, or visitors.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance browsing experience and analyze traffic.
Cookies help us:
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Understand user preferences
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Improve website functionality
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Personalize user experience
You may disable cookies through your browser settings, but certain features may not function properly.
7. Data Security
We implement strong security measures to protect your personal data, including:
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Encrypted data transmission
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Secure storage of collected information
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Restricted access to personal data
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Regular website monitoring and security updates
While no system is 100% secure, we follow industry best practices to ensure maximum protection.
8. Data Retention
We retain personal information only for as long as needed to:
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Deliver our services
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Fulfill legal obligations
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Resolve disputes
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Maintain safety records
You may request data deletion at any time (see Section 10).
9. Third-Party Links
Our website may include links to external websites.
We are not responsible for the privacy practices of third-party platforms.
We encourage you to review their privacy policies before engaging with them.
10. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request corrections or updates
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Request deletion of your data
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Withdraw consent for marketing
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Request a copy of your stored data
To exercise any of these rights, contact us at: info@thediggerhub.com
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
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Changes in our services
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Legal requirements
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Industry best practices
Revisions will be posted on this page with an updated “Last Updated” date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
📧 Email: info@thediggerhub.com
📞 Phone: 01000098864
🌐 Website: https://thediggerhub.com/