At The Digger Hub, we are committed to delivering your orders in a reliable, timely, and transparent manner. Please review our shipping policy below to understand how we process and ship orders.
Order Processing Time
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All orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During high-demand periods or promotions, processing times may be slightly extended.
Shipping Destinations
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We currently ship to domestic and selected international locations.
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If your country or region is not available at checkout, please contact us before placing your order.
Shipping Methods & Delivery Time
Delivery times may vary depending on your location and the shipping method selected at checkout.
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Domestic Shipping:
Estimated delivery time is 3–7 business days. -
International Shipping:
Estimated delivery time is 7–21 business days, depending on destination, customs clearance, and local courier services.
Please note that delivery times are estimates and not guaranteed.
Shipping Costs
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Shipping fees are calculated at checkout based on:
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Delivery location
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Package weight and dimensions
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Selected shipping method
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Any applicable shipping charges will be clearly displayed before you complete your purchase.
Customs, Duties & Taxes
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International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
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These charges are not included in the product price or shipping cost and are the responsibility of the customer.
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The Digger Hub is not responsible for delays caused by customs clearance.
Order Tracking
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Once your order has been shipped, you will receive a confirmation email with a tracking number (if available).
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Tracking information may take up to 24–48 hours to update.
Shipping Delays
While we strive to deliver orders on time, delays may occur due to factors beyond our control, such as:
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Customs inspections
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Weather conditions
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Courier service disruptions
We appreciate your patience in such cases.
Incorrect Address or Failed Delivery
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Please ensure that your shipping address is accurate and complete at checkout.
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The Digger Hub is not responsible for orders delivered to incorrect addresses provided by the customer.
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Additional shipping charges may apply for re-delivery.
Damaged or Lost Shipments
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If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging.
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If your order appears lost or significantly delayed, contact our support team and we will assist you accordingly.
Contact Us
If you have any questions regarding shipping, delivery, or your order, please contact us at:
Mobile: 01000098864
Email: info@thediggerhub.com